We have a dedicated team of Drupal support specialists who can provide day-to-day help, bug fixes, or full feature builds for your Drupal site.
Drupal website support
While many agencies see this work as a distraction from new projects, we realize it’s critical to meeting the ongoing needs of our clients. In fact, we’ve created a dedicated maintenance and support team to provide unique problem-solving expertise and faster response times to urgent issues for Drupal websites.
Our service agreements are designed to cover a number of critical tasks, including:
- Emergency issue resolution for broken features, bugs, or down websites
- Regular Drupal CMS-related development and programming needs
- Scheduled server and website software and security updates
- General outsourced website content management, support, and training
- Related usability testing and analytics to identify issues or areas for improvement
- New feature build-outs and improvements
Samples of our Drupal Work
Temple Health System
University of the Arts
Follett Ice
We provide proactive software and security updates when needed as well as troubleshooting and support for site issues or content management-related challenges. In many cases, we’re also able to accommodate ongoing site improvements and feature enhancements in the scope of a support agreement, and our in-house UX and design team is able to resolve visual issues related to similar content management tasks or feature updates.
If your company or organization is without internal or external resources to meet the ongoing technical needs of your website, we’re here to provide help so you can rest easy knowing that your site is always online, updated, and meeting your big-picture needs.
Can you upgrade my Drupal site to the latest version?
Yes. We can upgrade and migrate Drupal 7, Drupal 8, or Drupal 9 websites to Drupal 10. Upgrading Drupal 7 websites is a more significant process than going from Drupal 8 to Drupal 9 or Drupal 9 to Drupal 10, but we have considerable experience upgrading various versions of Drupal.
Do you provide maintenance for Drupal websites you didn't build?
Definitely -- our Drupal support team regularly works with websites that we inherited from internal teams or from other vendors. We have processes in place to quickly assess the site and bring our team up to speed on any complexities or nuances. From there we can add your Drupal site to our monthly support process to ensure you have the coverage you need.
Do you provide other services in addition to technical support and site maintenance?
Yes. We have a variety of service options to suit your specific needs. In addition to general technical support, security updates, and regular upgrades, we can provide a suite of optimization services including Digital Marketing, Content Strategy, Search Engine Optimization, UX Design, Usability Testing, and ADA Compliance .